Take a look at our glossary and deep-dive into a greater understanding of the terms used to describe our workshops and processes. 

Assessment – By assessing the participant’s strengths and weaknesses, a coach can note how the physical, mental and spiritual position of the client may influence his/her ability to meet desired goals.

Awareness – How a client perceives their own self on a physical, mental, and spiritual level.

Business Coaching – Starting by assessing where a business is placed in the market, this process places emphasis on: understanding how best to facilitate customer and employee satisfaction, raise potential for business growth, and maximize and accelerate development.

Certified Professional Co-Active Coach (CPCC) – A certification program for those interested in becoming a Co-Active Coach. The six-month course involves rigorous training, hands-on experience and both a written and oral exam.

Clutter – An untidy mess, compiled of unnecessary objects that obstruct ones’ actions. The term can also be applied to environmental, physical, emotional, and spiritual bearings. When life is cluttered, it leads to energy-drain, increased stress, and diminished health.

Coach – The figure who supports, encourages, nurtures, and pushes his/her clients to become the person they aspire to be. Whether out on the playing field or up in the office, the coach plays a key role in self-development.

Coachable – To be open to change and ready to identify personal flaws, and then to work hard to evolve and improve from them.

Coachee – An individual who has made the decision to improve themselves personally and/or professionally. After building a resilient relationship with the coach, they work together towards a unified goal.

Coaching – The mental, physical, and spiritual journey taken by the coach and coachee, involving a one-on-one rapport. Through supportive care, the coaching process guides individuals to discover and ease into their best self.

Coaching Relationship – The uplifting and inspiring rapport between the coach and the coachee, bound by trust, respect, honesty, support and goal-setting.

Coaching Training Institute (CTI) – The organisation that facilitates individuals working to become Co-Active Coaches. Founded in the US over 20 years ago, the Institute has trained over 35,000 coaches worldwide, making it the most productive training program of its kind.

Co-Active – The approach to personal and professional development that combines the nurturing support of close relationships with the driving power of forward-thinking action. Once the two facets are united, clients can better access their inner potential.

Co-Active Coach – A figure who aids the client to recognize, honor and actualize pre-existing skills and creativity that may have lay latent. This is done by posing thoughtful questions and observations that elicit the emergence of these qualities in an organic way.

Co-Active Coaching – A style of coaching for personal and professional development that focuses on showing how the qualities of creativity, resourcefulness, and wholeness already exist in the coachee. The role of the coach is to ask powerful, thought-provoking and feeling-activating questions that aid the coachee to recognize inner potential without being instructed or advised.

Cognitive – From cognition, as in the act of knowing or the process of perceiving, remembering, judging, and reasoning. It is the mental process that we utilise when trying to solve problems, in contrast to the emotional or volitional process.

Consciousness – While consciousness literally refers to being awake or capable of perception, in relation to coaching it implies a state of higher awareness of the self and others. It’s an enlightened mentality and raised spirituality, of which the individual is aware and has actively worked towards.

Consultant – A consultant is a specialist in their field, providing expert advice to those who seek it.

Corporate Coaching – Corporate coaching is a particular style of coaching that provides guidance on how to meet organizational goals.

Development – The evolution of something an individual is working on. Personal qualities, mental well-being, or useful skills can all be developed and improved.

Evaluation – An informal assessment of an individual. The coach will evaluate the coachee to identify where that individual is positioned mentally, physically, and spiritually in relation to where they want to be. Through ongoing evaluation and re-evaluation, the coach can refine and adjust the approach taken to improve the individual.

Executive Coaching – A specific strand of Co-Active Coaching catering to leadership and management performance or development. This style of coaching can be applied to either an individual or a group.

Experiential learning/coaching – A form of learning by doing, rather than just listening or watching. This learning style relies on practical experience forming the basis of knowledge.

Facilitation – The aiding of a process, through management and maintenance.

Facilitator What a facilitator does is plan, guide and manage a group to ensure that the group’s objectives are effectively met, with clear thinking, good participation and full buy-in from everyone involved.  A facilitator brings the participants from known to unknown.

Feedback – Any helpful, constructive information about an event or action that has taken place. Feedback may take the form of a suggestion for improvement or identify weaknesses to be addressed, and is used to redesign aspects of a program to make it more successful.

Individual Coaching – Through one-on-one sessions, the coach and coachee develop a close, personal relationship whereby the coachee can prioritise and focus on the aspects of their life that need to be addressed.

International Coach Federation (ICF) – A global organization dedicated to improving the coaching profession in its entirety. World renowned for its high standards, an association with the ICF confers instant credibility.

Intuition –An instinctive ‘gut’ feeling that facilitates immediate understanding and catalyses decision-making without conscious or analytic reasoning.

Leadership Coaching – A tailored style of coaching, directed towards team leaders and focussed on their ability to achieve the objectives of the organization. Usually based on short term workshops and centred on achieving a specific business purpose, these coaching programmes are totally customised according to specific needs.

Life Coaching – A form of talking therapy, life coaching identifies areas of an individuals’ life that are restraining them from reaching their potential. Through encouraging conversations and thoughtfully posed questions, observations and exercises, a life coach guides the coachee to overcome barriers and develop a superior personal or professional identity and way of life.

Lifelong Learning – The long-term, ongoing process of in-taking and understanding material. With lifelong learning, the individual remains present in their sense of self and the world around them.

Lifestyle Coaching – A targeted method of coaching, whereby an individual completes a self-assessment of their strengths and weaknesses. Once such capabilities and inabilities have been recognized, a life coach will work alongside the coachee to develop a more successful person in terms of overall well-being.

Mentor – A figure dedicated to supporting the journey of those who strive to improve themselves. Providing a place of safety and support, a mentor will offer encouragement when individuals hit a wall, or feel that they can’t keep going. With the help of a mentor, an individual or team is much better able to overcome struggles and reach goals.

Mentoring – A relationship, usually between two people, that is founded on support and guidance. Growing together, the pair develop their personal and professional personas to the best of their abilities.

Milestone – A noteworthy step of achievement that marks a significant stage in the individual’s journey to self-improvement. Reaching a milestone encourages the individual to continue on the path of achieving their goal.

Mindfulness – To be aware of how one’s actions also affect others. Remembering the wider community and the natural environment, mindfulness refers to a genuine awareness and consideration towards other beings.

Model – The pinnacle form or ideal type of individual, used as an inspiring example of success. Usually a person in a leadership role, the model type inspires others to achieve more through hard work and dedication.

Module – One independent part of a much wider program, often specifically targeted towards developing different goals and skills.

Motivation – This can have two different meanings. It can be something that inspires an action, or it can be the way to describe the driving factor for those who consistently dedicate their energies to self-improvement.

Organization and Relationship Systems Coaching (ORSC™) – An integrated and robust coaching model based on Relationship Systems Intelligence™. Beyond the relationship you have with yourself (emotional intelligence) and your relationships with others (social Intelligence) lies Relationship Systems Intelligence. The focus is on relationships within a group, team, or system. This approach creates sustainable and resilient teams and families.

Personal Growth – The main objective of almost every coaching and improvement program, this refers to what participants can achieve. Involving mental, emotional and spiritual development, when personal growth happens wellbeing is improved, ways of looking at situations becomes more upbeat, clear, confident and mature, and the ability to tackle daily challenges is bolstered.

Relationship Coaching – Building a personal relationship, a coach is entrusted to accurately prescribe the right actions to strengthen the coachee’s ability to develop meaningful personal, business, and romantic relationships. By emphasising the importance of clear communication, compromise, self-awareness and interpersonal skills, relationship coaching aids the coachee to reap rewards in their own life as well as in the lives of others.

Spirituality – Refers to the internal feeling of connectedness to the external world. While commonly associated with a religion, in coaching the word relates to an incredibly personal, wholesome feeling, and is inextricably related to self-awareness and well-being.

Strategic Planning – With an objective in mind, a tactical approach to business growth can be formulated.

Team Coaching – Designed to maximise the potential of a team by assessing participants as individuals as well as according to their group dynamic. This method ensures that cooperation between team members is managed and directed towards departmental or organizational goals.

Team Development – By building communication skills and cooperation between colleagues, teams can improve both in their individual performance and overall productivity. With morale, drive and vitality boosted, the workplace becomes a happy, healthy place to be.

Trainer – During individual training activities, a trainer can work closely with clients to maximise their growth. By designing effective programmes to pinpoint and enhance skills and strengths, the trainer introduces activities in an innovative and creative way. The client thus receives the same support that would be offered by a mentor, plus the education.

Training – Training is the process by which individuals and groups learn skills that increase their abilities, skills, and overall productivity. It’s a broad term referring to the enhancement of mental, physical or emotional attributes.

Values – The agreed-upon beliefs, standards, ethics, and morals of an individual or organisation. Once values have been established, individuals and wider organizations can shift their behaviour to reflect such standards, while simultaneously improving the individual or organization in its entirety.

Personal Coaching Certifications/Accreditations

ACC – Associate Certified Coach

CPCC – Certified Professional Co-Active Coach

MCC – Master Certified Coach

PCC – Professional Certified Coach

MBA – Master in Business Administration

PhD – Doctor in Philosophy, or Philosophiæ Doctor

ORSCC – Organisation and Relationship Systems Certified Coach