I have been working as a professional facilitator since 2003. I design programs and facilitate, train or coach groups and teams including C-Suite and senior management to develop their personal and leadership effectiveness.
I have worked with international clients across Europe, North America, the Middle East and Asia.
Sectors that I’ve worked in include professional services, banking and insurance, education, engineering, retail, marketing and the public sector. I also design and deliver a variety of ‘open’ public programs. My facilitation style is described as direct, challenging, supportive and playful.
Certifications and Degrees
- Certified Professional Co-Active Coach: International Coaching Federation accredited
- ICF Professional Certified Coach
- Organisation & Relationship Systems Coaching – CRR
- BPS Levels 1 & 2 – Certified in NEO PI-R
- Accredited Practitioner of Hay Group ESCI™
- Certified in Hogan Development Suite
- Certified in The Leadership Circle Profile 360
- Authorised Facilitator of TCI Team Diagnostic Assessment™ Qualified Practitioner in MBTI Step I & FIRO-B™
- Certified in Barrett Cultural Transformation Tools
- Licensed in AQR MTQ48 (Mental Toughness
- Accredited Partner for Strengthscope®
- Trained in the application of mindfulness techniques
- Senior Faculty Member at Coaches Training Institute
- Member: International Coaching Federation & CIPD
- CTI Co-Active Leadership Programme
- MBA, Manchester Business School
Professional and Life Experience
Prior to becoming a trainer and coach, I had extensive experience in planning, sales and marketing, customer service and business development of consumer brands for FTSE 100 companies.
Previously, I have held senior roles that include Marketing Director and was actively involved in the valuation and integration of two separate high profile corporate mergers.
I have worked within large businesses, including Whitbread, Virgin, Granada, and Colgate Palmolive, and as a management consultant within leisure and hospitality, including global assignments for Compass Group PLC. All of these experiences have taught me invaluable skills transferable across the facilitator spectrum.
Recent Clients Include
- Mayer Brown
- Cana Laboratories
- Thames Valley Police
- Design Council
“Sue is brilliant at understanding our business needs and delivering the right level of coaching for the staff involved. She is extremely smart, pleasant and professional, and has been a pleasure to work with. We have a complex organisation with many non-traditional roles and functions, but Sue is always able to quickly analyse our needs and provide interesting, relevant and valuable training for the people involved.” Quality Director, Software
“Feedback from both teams has been positive, and I have no doubt that the day has led to an enhanced level of team working. The theme of the day “Bridging the Gap” proved pertinent in helping the two teams better understand each other’s objectives, and the prioritising of tasks that is deemed necessary to achieve these. Additionally, the day helped highlight the necessary skills and qualities required in both teams and led to a number of “best practice” suggestions as to how these can be combined to be to effect when taking on new business. From a personal perspective, I was particularly impressed as to the thoroughness with which the brief was researched beforehand, including the background profiling of the individuals taking part. Without doubt this assisted greatly in understanding the dynamics of the day and how best to respond to outputs throughout the session.” Commercial Head, Banking
“I recently had the privilege of participating in “An introduction to Co-Active Dimensional Leadership” Workshop. I don’t have a lot of experience of coaching, so I had no idea what awaited. I guess I was expecting some assistance in looking forward in my life, to help me draw a road map of sorts. I’ve been floundering a bit, due to a recent divorce, due to being let go from a job of 20 years, due to some unpredictable issues with my 6-year-old son. The ground under my feet was dissolving into quicksand, and I needed some tools to forge a new path.
So it was with curiosity and anticipation that I entered the room, which was soon to become a sanctuary for all of us there. A place to open up, to trust and be trusted, to share our past pains and future dreams. There were a total of twenty us in this room, of all ages, races and backgrounds. We needed time to relax, open up, speak what was in our hearts, to break down walls. Exactly an hour and a half later, the length of our first group activity, all of this happened. From awkward discomfort, the mood of the room changed almost instantly. Chattering, laughing, the sound of reassuring voices, eyes meeting and delighting in what they saw. We found ourselves sharing our deepest insecurities, our most far-off dreams, with complete strangers who quickly became our close companions and cherished accomplices. We were on a mission, and bonding with one another was a necessary and natural part of reaching our destination.
The leaders of this mission are hard to describe. They were warm, generous experts who led us, encouraged us, guided us, prodded us, tickled us, teased us, and most of all, inspired us. They were as glamorous as movie stars, then as familiar as our family, one minute intense, the next giggling and teasing. They drew us into an enchanted web of learning and sharing. We were dove deep into ourselves, as if we were baptised, and the emerged from the water with new vision, new super powers. Looking inside ourselves gave us a much more far-reaching vision of our lives.
The workshop started gently, easily and gradually, without our realising it, got more and more intense. More magical and more connected with our own separate realities, all at the same time. Our minds and spirits started to move so fast it was all we could do to catch up. Hearts were beating faster, colours became more intense, the group grew more unified, like one mystical being. We faced our demons, some of them more difficult than others, and in the final exercise, to compete the circle, we reunited with the members of our first group. The changes, in 2 short days, were miraculous. We were altered. Each and every one of us. We saw with different eyes, we could see with our hearts, our perceptions had shifted and we had drawn out road maps completely different from the ones we had discussed on the first days. I could barely recognise my group members. They hadn’t changed, they had transformed. As had I.” Participant, Open Leadership Programme